Returns & Exchanges
We want you to love your festive gear, but if it's not the perfect fit, you can return your items within 30 days of delivery. All returned products must be in their original, unworn condition with tags still attached.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items securely in their original packaging, ensuring all SillySanta labels and festive tags are included.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized collection point.
Get Your Refund
Once our workshop receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing